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    cable

    FAQs - cable

    We have a dedicated fiber network with three separate internet drains that bring a minimum capability of 10 Gbps to each of our 23 PoPs (or Points of Presence).  From our PoPs we deliver internet service via a combination of fiber, coax, and state-of-the-art wireless equipment. 

    The method of delivery has little to no impact on the quality of the service delivered. Regardless of the delivery method, whatever bandwidth you subscribe to, you are guaranteed to receive with a 99.5% availability. 

    Business customers also have an SLA providing a 99.9% availability with options for automated failover and our exclusive "Unbreakable Internet". 

    Since the network belongs to us, you'll never have to wait for a 3rd party provider to repair your services.